Hero Motocorp — hero glamour fi, faulty bike sold me. (fuel pump is not working)

Address:Surat, Gujarat

Respective sir,

I have purchased a new hero bike from rajtilak automobiles on dated 16th may 2019. But it is a defective bike. According to balaji motors it's fuel pump is not working & need to replace. When i asked to rajtilak automobiles for change with another bike, they are not ready to change. Sir, i don't want to buy this faulty bike. It will be create major issue for me in future. Requesting you to consider my request & provide me another bike. It will be highly appreciated. Please find the below details. I have submitted the bike at balaji motors (Surat).

Dealer name : rajtilak automobiles (Surat)
Customer name : jitendra bholanath pandey (Mo.[protected])
Model : glamour fi
Colour : red
Engine no. Ja06egk9b01168
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Hero MotoCorp customer support has been notified about the posted complaint.
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Dear Sir,

Sorry that we gave you a reason to be upset with us. We have re-opened your complaint[protected]. We will get back to you shortly.

Regards,
Team Hero MotoCorp

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