Hero Motocorp — hf deluxe

Address: North East Delhi, Delhi, 110063

I purchased hf deluxe 2018 model from aman hero, bhajapura on[protected]. They gave me faulty bike as it has rust, dent and pair crack. I am requesting to aman hero from 2nd day when purchase. But till now i have not received solution for this. I am ready to pay extra difference amount. Every sunday they called me solution but they always told for parts replacement yet i am asking to change the bike with 2019 model hf deluxe. Could you please think, is it possible to change the parts within 5-10 days of hero bike. Attaching few photos.
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Hero MotoCorp customer support has been notified about the posted complaint.
Jun 02, 2020
Updated by Bhupesh Pratap Singh
Could you please update the status
 
5 Comments

Comments

When I can get reply from Heromoto.
Very upset with Aman Hero as well as Heromoto. Nobody is telling of my issue.
Dear Sir,

We regret the trouble caused. Please share your Registered Mobile Number and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp
Bhupesh Pratap Singh's [Complaint's author] reply, Feb 11, 2020
Registered Mobile Number : 8010707001
VIN (Vehicle Identification Number): MBLHAR05XJ9K05516
See photo, new bike Purchase from Aman Hero Bhajapura

hf deluxe - Comment #3647959 - Image #0
Few Photos of bike

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hf deluxe - Comment #3689040 - Image #1
hf deluxe - Comment #3689040 - Image #2
hf deluxe - Comment #3689040 - Image #3
hf deluxe - Comment #3689040 - Image #4
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