Hero Motocorp — In relation to indecent behavior on Mobile call and fraud in insurance claim

Address:Jaipur
Website:Hero Motocorp

Respected Sir I am SURENDRA NAKWAL. Sir my policy number from national insurance company is[protected] my bike RJ14NJ1025 is standing at Hero Compny Showroom HARDIK MOTORS JAIPUR for last 5 months due to accident! Whose repair work is now complete ! When I asked workshop manager Mr. Pankaj Singhal for information regarding insurance claim And My Total Bill Amount, I was abused and thrown out in very abusive language and threatened to be seen later and to implicate me and my bike in a police case. Also I have been refused my bike ! Sir, when my elder brother called Mr. Pankaj Singhal and wanted information in this regard, he was abused and abused on mobile and threatened to implicate him in FIR, whose complete call recordings are available in mobile. Mr. Pankaj Singhal has deposited Rs. 5000 separately in his phone PAY account in lieu of getting me to pass the full amount claim for the entire repair work of the Bike from the insurance company. and for renewal of my policy separately by Mr. Bhanu Pratap Singh. amount was deposited in Self Phone Pay. No information is being given on asking for my renewal policy copy and when I am told to complain to Hero company, Mr. Pankaj Singhal is threatening to see me later and my bike is not being given. Huh ! Which is not right for both the Hero company and the insurance company to behave like this with a customer!
Mr. Pankaj Singhal's mobile number is [protected] and his Broker Rrgistration No There are 649. I request you to solve my problem.

Regards
SURENDRA NAKWAL
Mobile No [protected]
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Hero MotoCorp customer support has been notified about the posted complaint.
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Dear Sir,

We regret the trouble caused. Kindly provide your Registered Mobile Number / VIN (Vehicle identification number) on app.[protected]@heromotocorp.com to help you further.

Regards,
Team Hero MotoCorp

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