Hero Motocorp — issues occuring in bike's performance during rainy season

Address:Pune, Maharashtra, 411045

I have bought a maestro edge in november 2017. The bike working fine but after using it for 5 months. I started facing issues as the light bulb fuses in a day or 2 after installing. Indicator sensor failing frequently. The bike is also not giving the promised average. I have shown in the service center, they charged me every time and the issue occurs again.

In the rain, the bike is performing really badly. It stops in between if drive during rain. Then after kicking, and blowing some air in the petrol tank and working on it, it automatically starts in 1/2 hour again. I am facing this issue daily.

Even the rl unit of the bike is faulty. Sensors, light all get fused 5 times in 1.5 years. Every time i installed new from the service center but it fuses in 10-15 days again.

I was using honda activa for the last 9 years but haven't faced any issue like this.
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Hero MotoCorp customer support has been notified about the posted complaint.
Nov 06, 2019
Updated by poorvigoyal6
They have been updated about the above but still, the issue has not been resolved yet.
Complaint comments 

Comments

Your company's service is very dissatisfied Workers cheat on used oil and change the car parts, Free service also costs money
I had bought my splendor+ black from jainco auto rehari jammu on 1st July 2019.they are not giving me any response regarding my bike RC and rest of documents. Pls do the needful, details given below:

Divyjot Singh
Invoice date: 01/07/2019
Dear Sir,

We highly regret the inconvenience caused. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp
poorvigoyal6's [Complaint's author] reply, Aug 7, 2019
As your above email Id seens to be invalid, please share correct email id?

As per your request in the consumer complaints, please find below:

Registerd mobile number: 7741907180
Email id: poorvigoyal6@gmail.com
VIN: MBLJFW017HGH02398
Dealer detail: Sehgal autoriders Pvt Ltd
Can you please share your email is as the above-provided email ID seems to be invalid
poorvigoyal6's [Complaint's author] reply, Aug 7, 2019
As per your request in the consumer complaints, please find below:

Registered mobile number: 7741907180
Email id: poorvigoyal6@gmail.com
VIN: MBLJFW017HGH02398
Dealer detail: Sehgal autoriders Pvt Ltd
Hi,

We regret the unpleasant experience. We have notified your complaint[protected] to our team and they will be in touch with you.

Regards,
Team Hero MotoCorp

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