[Resolved] Hero Motocorp — New Maestro edge stops while running and unable to start again till service | |||||
I have hero maestro edge scootor ( MBLJF33AAG4H19219) which I purchased on 07th Nov 2016 from Easwari Automobiles put Ltd, pondicherry.. One day after the purchase itself, this bike was unable to kick start or self start, then serviceman from Easwari automobile came and started it. Then I went out to market with this bike suddenly on the way it stopped I tried to start the scooter again by the self and kick start but it doesn't work. I realised that there is some problem with this bike, I somehow managed to kick start then I went to Easwari automobile.waited for long and Got service after raising complaint to hero honda customer care.. On 17th Nov 2016, again bike got stopped while running.. then mechanic and customer manager from Easwari automobile came and took bike for service.. after two days, they gave bike and said software needs to update and check, so person from [protected]@gmail.com has to come and do it on 22nd Nov 2016. That time they will take my bike and do service. But nothing done on 22nd Nov. . Today (23th Nov 2016), morning again I faced same issue while going to school to drop my kid.. now my bike is in service center .. they are not sure when I get this bike ready without any issue... Now I feel I don't want this bike.. I had pleasure from 2007 till 2016 .. I didn't face any issue with that bike.. but now it's mental stress with maestro bike .. within one or two weeks, more of stress while stopping in the middle of the road, hurry to school... please do needful and I need new bike without any issues further. . Thank you Was this information helpful? | |||||
Dec 12, 2016 Complaint marked as Resolved It's not resolved... same irritating bike stopped again on Dec 10th 2016 with same problem.. while running it got stop. I have given for 1st service now... I hate this bike... please suggest me Hero MotoCorp customer support has been notified about the posted complaint. | |||||
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