Hero Motocorp — non receipt of high security number plate

Address:Mazhar Building, Jagdishpur, 227809

Dear Sir/ Mam,

I have purchase Passion pro 110 CC bike on 24.04.19 from their dealer of Jagdishpur, Amethi- Sagar Motors, dealer code- 11911. Bike VIN no. is MBLJAR148JHD11524. I was coordinating with Mr. Vivek Mishra- [protected]. Dealer had committed to provide high security number plate in 20 days from the date of purchase but till date nothing has been communicated on this. Also logged complaint on toll free number of Hero motocorp with complaint number[protected] which was closed based on only providing RC and no information for number plate was given, and to reopen complaint I have called 6 times but not got proper response accept adding reminders to open request and giving feeling of helplessness at their end also later. Tried reaching their head office over phone but no one is picking phone.
Requesting you to help me getting my high security number plate as per their commitment in which ever ways.

Thanks,
Pawan
[protected]
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Hero MotoCorp customer support has been notified about the posted complaint.
Nov 22, 2019
Updated by Pawan0990
Till date no calls related to my complaint has been done.
Nov 28, 2019
Updated by Pawan0990
No one has contacted till now. It seems no one is interested to help. I request someone to take strict action against them as they feel not responding is solution to all problem. I think they don't have fear with law. I don't know when will I get solution from this consumer forum. I hope something to happen surprisingly..
Complaint comments 

Comments

Sir,
my bike is showing only 45 mileage 1.5year but mileage still not coming
I am from jharkhand, jamshedpur i have gonn for repairing my bike hero honda CBZ extreme from jamshedpur service centre till now im not Getting any getting any parts many parts please take some action, I am giving my rear disc break O ring please help me out. I am Waiting from 3 months I had a very bad experience with the dealer.
બે વખત સર્વિસ કરવી યુ છે ફરિયાદ પણ લખવી હતી કે આ ફોલ્ટ છે તો પણ સરખું કરી આપે નથી
Dear Sir,

We regret the unpleasant experience. Please share your Registered Mobile number, Email Id, Dealer details and VIN (Vehicle Identification Number) on Email ID app.[protected]@heromotocorp.com for our team to assist you.

Regards,
Team Hero MotoCorp
Pawan0990's [Complaint's author] reply, Dec 3, 2019
I have sent email on lucknow@heromotocorp.in as email id mentioned above is showing protected.

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