Hero Motocorp — service and colour issue | |||||
I have brought my scooty on 31st may 2016 and from the next day itself it is irritating me,. It stops in middle on highway when i went to shop they said wait later it may be good. But after poassing theysaid we cant exchange now. Till date it makes noise. Even the colour of the scooty has changed. I am fred up now going again and again in the service center, even my seat is unlocked and when i went in service center they say they dont have a wire which they need to fix to lock it. It has been more than 2 months now. I am really fred up the day i have buied it no one is there to solve the issue. Every month i have to visit atleast 2- 4 times at the service c entre. Recently i deed servicing and again there is some issue in it stops working. I am really fredup and really need help from hero company. Hope they dont ignore this. Please exchange or what can you help me. I am not willing to go to the service center or to the retailers. Even after the issue they havent reverted. Once they called me up and asked to get the scooty at the service center even after that my issue is resolved. Its a hard earned money. Request you take action against them and ask to exchange it. As it is creating the issue from the first day itself. My issue is not still solved regarding my mestro edge. Colour issue and still it stops while driving. Please help. And the service center says that they don't have fuel tank wire and seat wire as there it is not available with the distributor. Now it has been more than 2 months that my fuel and seat is unlocked. Now i am fredup request you to exchange my scooty. As no one is able to solve the issue. This is heights o[censored]nprofessionalism, i havent got any revert from there side as yet, this guys are conning your customers by saying that hero provides after sales service. I am regretting buying your scooty. Waste of money Waste of time Disgusting. Stop fooling your valued and trusty customer. Email id: [protected]@gmail.com Model name: mestro edge Dealers name: kiran motors / service centre - aher motors Dealer state:maharashta Dealer town: klayan west - 421301 Was this information helpful? | |||||
Hero MotoCorp customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
Comments
I have maestro edge they replace my oil Lock wire through duet . Staff has very bad etiquette . They have not doing service properly... Taking 4.18 hours to change wire. Unprofessional behavior. Floor in charge was not available. They have not provided complaint registered.
Reply
Your retailer surya hero showroom in vishwkarma road no 9 we are service my bike on 18-aug-2017 this showroom executive mr. rajesh behavior is very rudely this showroom maintenanc staf is avoid customer and his behave in not good. so please take any action for this showroom.
my contact no. [protected]
my contact no. [protected]
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+91 11 2614 2451
+91 11 2614 4121
34, Community Centre, Basant Lok, Vasant Vihar, New Delhi, Delhi, India - 110057
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