Hero Motocorp — spare parts availability being struck onda collaboration ends | |||||
Respected Sir/ Madam, This is Gopinath from Coimbatore, Tamilnadu using Hero Honda CBZ motorcycle, Silver colour, Model belongs to[protected]. Its my dream bike & very close to my heart always. Even after so many years o[censored]sage, I kept my bike as brand new one by doing proper maintenance on routine basis. Also I will do regular service with the concern dealer "Suguna Automobiles", Coimbatore so far. From Jul'17 onwards, I am facing the issue on spare parts availabilty of CBZ model bike. Early atleast I received the spares on request basis, but now it was not happening on demand too. Concern dealer's had concluded that Spare codes are not available on their centralized system to make the order. So they are feasible to compromise me to go for local market to procure the low quality spares. But as a genuine customer to Hero, always prefers to buy OE products only. Additionally, Hero motocorp portal is not supporting to raise the complaints of such out dated models. Portal is designed to support for only latest available models. Also App support is useless. Simply closing the complaints without any intimation to Me. As of now, I required spares of old CBZ bike (Silver colour) which as stated below. - Side Panel set - Tail Panel set with top plate -TPFC cowl set - Rear Mud Guard - Front Plastic Number plate - Silencer end cap So kindly requesting to support for my requirements at the earliest! Thank You., Best Regard's., Gopinath. K [protected], [protected]@gmail.com Was this information helpful? | |||||
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Sorry to hear about the trouble you faced. You can contact us at our toll-free number at[protected]. Alternatively, Email us your Mobile number at app.[protected]@heromotocorp.com so that we can help you resolve your issue.
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Team Hero MotoCorp