Hero Motocorp — very worst dealer service - forgery taken place

Address:Coimbatore, Tamil Nadu, 641401

My name is v. Rajkumar & contact number is [protected]

I have purchased passion pro i3s new vehicle from jayaam motors, sulur, coimabtore in tamilnadu, in whcih i have paid the initial payment of rs. 18820/- from me and informed me that bank loan amount will be rs. 48000/-,

As the vehicle price is rs. 63, 820/- (Including documentation charges rs. 2500/-)

After taken a loan from indusind bank i have revceived the loan details from bank as the loan amount is rs. 48300/- from 18 month with 75.38% ltv. I have already paid the documentation charges for rs. 2500/- in intital payment to the dealer.

The insurance premium was paid by me is rs. 1942/- but he is given the insurance policy for idv rs. 48000/- & premium is rs.1624/-

Ok... Even today i have given the vehicle for 1st free service in the dealer, he is now asking for oil replacement for rs. 330/- from me.

Even the castrol oil20w-40 is comming in market for rs.. 270/- only, but he is asking money for rs. 330/- from me.

I have never been experienced this kind of fake talking dealer in my life. Even though i have dealt with so many dealers in my service experience.

Now, i am registring this as a serious complaint against the dealer - jayaam motors, sulur, coimbatore - proprietor is mr. Ganesan, his contact number is: [protected]

After all these problems i have came to know that this dealer is not giving any prompt service to the customer's & always cheating money from every customer. The proprietor word is not trustwothy.

Please let me know how to register a legal complaint against the dealer??? Or give a complaint to consumer forum.
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Hero MotoCorp customer support has been notified about the posted complaint.
Feb 15, 2018
Updated by cobra raj
in the Service Manual the dealer is not written any Engine number & Chassis number of the vehicle, also not filled amy details also. The dealer is taken Document charges of Rs. 2500/- + Extra bank loan amount of Rs. 300/- (interest will be Rs.58 for 18 months - total amount will be - Rs. 358/-) insurance premium forgery of Rs. 318/-, Enging Oil forgery Rs. 60/- = Total amount will be Rs. 3236/-

Please initiate the legal action against the dealer and refund my money from them
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    Hero MotoCorp Phone
    +91 11 2614 2451
    +91 11 2614 4121
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    34, Community Centre, Basant Lok, Vasant Vihar, New Delhi, Delhi, India - 110057
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