Hi Reach Broadband — I want refund of my payment towards internet connection

Address: BHAGATHNAGAR, Karimnagar, Andhra Pradesh, 505001

Sir,
I had requested the customer care executives to shift my Broadband connection since one week. But nobody has responded in time. And came to me after 3 days and asked me about shifting charges of Rs. 1416/- and the same has been paid to one of your executive who has promised me that the shifing will be done in one day only. But nothing has happened. When we requested the customer care they told that today the shifting will be taken once at any cost. Again nobody taken the issue seriously.
In this regard, I request the kind authority to cancel my broadband connection and refund my payment as early as possible.

Thanks & Regard
User Name: [protected]@gmail.com
Mobile No: [protected]