Hindustan Petroleum Corporation [HPCL] — complaint against petrol station-rude behavior of staffs

Address:

Hyderabad, Telangana, 500086

Today evening i along with my family went to hp petrol pump, kismatpur road, bandlaguda jagir, hyderabad-500086 to fill fuel in my honda activa. I filled petrol of rs.280/-. I paid rs.500/- to hp petrol pump staff and asked him to return the remaining amount. The petrol pump boy who filled fuel had no change, so he went to other staff and brought change. He returned me rs. 20/-. I told him that he should return me the remaining amount rs220/-. He made false aligation and told me that he had returned me rs.200/- earlier. I asked him to check the cctv before doing such false aligation. After verification of cctv it was found that he was doing false aligation against me. I asked petrol pump manager to give me complain register. Manager told me that i have no right to put complain. But i replied him as a customer, i have every right. After which he gave me complaint register. I wrote the complain. Manager told me that my complain will have no value. I asked manager to take the snap of the complain. Manger told me rudely that i should remove my helmet, he needs to capture my pic in his mobile. The behavior of the manager was very harsh. Myself, my wife and my 3 years baby all were there and very much disturbed by such attitude from the hp petrol pump staffs.