[Resolved]  Hindustan Unilever Limited — Complaint against Knorr Soupy Noodles product of Hinduatan Unilever Limited

I purchased one knorr soupy noodles of Hindustan Unilever Limited from Senco Grocery(Prop-Subhas Sen), Debaipukur Rd, Hindmotor-712233, Hooghly (WB) one knorr soupy noodles (70g, Rs.12/-, B.No.-A240313A, mfd-03/2013, Exp-03/2014, Barcode[protected] and was prepared on 21.12.2013.But at the time eating we had to drain out the same. It was fully rotten / decomposed. Immediately on that date I tried to contact with them over their toll free[protected] from my[protected].The IVR voice was "your call is valuable to us. All our c/care officials are busy.will attend you shortly and so on."After about 30 minutes the line was disconnected.Few days after again I tried. One male attended. During lodging my complaint it was again disconnected.I want satisfactory & acceptable reply from them immediately, latest by seven days from the complaint date i.e. 11.01.2014, alongwith sufficient enough compensation from them according to my satisfaction as if it was eaten there could be infection in the body and even there could be life risk in case of a child, ill & old age person.
I am a Senior Citizen of 62 years old.
Pranab Kumar Kundu
20E, Nandankanan
Hindmotor-712233
Hooghly, WB
mail id : [protected]@gmail.com
mob. # [protected]