Hindustan Unilever Limited — Pongal offer free movie tickets scam. | |||
I got a coupon from a neighbourhood departmental store for 2 free movie tickets from HUL for buying their products for Rs.599 or more. When I called the phone number on that coupon and gave the coupon number, I got a text message (on 14 Jan 2015) stating that I would get a bookmyshow.com e-voucher for 2 free movie tickets by the coming Saturday (17 Jan 2015). However, the e-voucher has not turned up on my number so far! For one, the contact number that was got on the SMS that 'promises' to send the e-voucher (by the coming Saturday) is one digit short ([protected]). While I did manage to find the actual number (I assumed that the last digit was missing and tried all 10 combinations) - [protected] - they rarely pick the call. Even if they pick the call, they just say that they are facing a problem with bookmyshow.com, ask for your name and phone number and say that you will get it in a day or two. I have managed to reach the 1800 number thrice (after trying it about two dozen times) and have got the same reply each time. When I asked them for a complaint number, they said that there is none; when I asked to speak to their manager, I was told rudely that that person is not available. I have spoken to many others and everyone is facing the same issue; one of the affected parties is a member of a reputed consumer forum. He has contacted the stores around his area and has started taking signatures from the affected people. We will be escalating this to the consumer council soon. Was this information helpful? | |||
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Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
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