[Resolved]  Hindustan Unilever - Pureit Intella — Non availability of "Germkill Kit"

Dear Sir/Madam, I have brought PureIt last year and I am very satisfied with it. Now, I want to change the Germ Kill Kit and I am unable to find it in the market. Every retailer I visit informed me that the product is no longer available. I tried to order it in the internet by visiting your website. But, I could not find the GKK for my unit. We brought this product with the trust on your organization. Now, we are facing problem. Please guide me. I guess, there are many other users who are facing the same problem. If possible, please update your website with the concerned details so that your customers would stick to your products. Please reply. Name: Satish e-mail: satish.[protected]@gmail.com Phone number: [protected] HUL Customar Id: [protected] GKK Number: R230711N With regards, Satish.
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Aug 8, 2021
Complaint marked as Resolved 
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@Sri Satish : We express regret for the inconvenience caused from our end in resolving your issue. Our customer care executive visited your place on 31/12/2013 and resolved your issue, we trust that the solution was satisfactory.
Regards,
Resha Parkar
Manager-Consumer Communication & Analytics

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