Hiranandani Hospital — TPA Settlement

Address:	Mumbai City, Maharashtra, 400083
Website:	www.hiranandanihospital.org

The TPA was given to pre-approve a cashless policy in favour of our new born baby but since it was taking too long a time we cancelled the cashless part and paid it directly to the hospital. But then our TPA(DHS) told that our cashless approval has been done after two days and so it reimbursement cannot be lodged.
When the matter was taken up with the hospital authorities the TPA department informed that they had given the cancellation request to DHS and got the cancellation done. DHS has since refuted of giving any such cancellation to the hospital.

Now I took the matter with the TPA sternly to which he said he will find out with DHS and come back. Following which he suddenly disconnected the line itself. These people won't wait if their money is not settled, but then as it is our claim and lax was from their part they are not hearing anything. It is pitiable on the part of such a reputed institution to behave in such an irresponsible manner.

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