[Resolved]  Hitachi Home & Life Solutions India [Hhli] — Air conditioner

Address:	600026
Website:	jci-hitachi.in

I purchased Hitachi Airconditioner 1.5 ton split ac, inverter type on 28/03/2017. from the day of purchase I have been facing several problems related to product and services.

below are the complaints made during last 2 months.
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the local service centre never attends call in timer and also never keep-up their commitment on appointment time. the unit remote was defective during sales and replaced thereafter. still the replaced one getting ON intermittently on its own. the other hand the AC cooling going very low within weeks of service. we are residing in the centre of chennai city. there is no manufacturing industry in our locality. still the AC is not able to work in city environment. your technician claims that it cannot work in city dust environment. it was wrongly sold to me in the commitment that it will work in city. so I request refund of full purchase amount and take back the AC unit.

I purchase a product which will work at city environment.