[Resolved] Hitachi Home & Life Solutions India [Hhli] — air conditioner | |||||
I have a hitachi which i bought last june... Surprisingly the pcb got burnt even while the ac was switched off... Since the machine was off and hence it doesn't really matter but for the record the stabilizer was connected n hence i don't know how else to protect my ac since it can apparently malfunction even when switched off... I called d customer care who charged 500 for just d visit and now says that i ve to shell out 2200 for d pcb replacement n then he can check further... I understand that the warranty expired a month back (Quite a coincidence isn't it since i ve read many other complaints like mine)... But how can i be responsible for the ac malfunctioning when it's switched off... Tomorrow if it blows up... It's apparently my problem n mine alone... The company has no answerability? Was this information helpful? | |||||
Sep 19, 2017 Complaint marked as Resolved Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint. Verified Support Aug 09, 2017 Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Tejpalsodhi, Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.[protected]@gmail.com. We assure you we will look into this right away. Regards, Team Hitachi Verified Support Aug 10, 2017 Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Tejpalsodhi, We regret that you are facing an issue with your product. One of our representatives will be in touch soon to assist you with this. Regards Team Hitachi | |||||
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We regret that you are facing an issue with your product. One of our representatives will be in touch soon to assist you with this.
Regards
Team Hitachi