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[Resolved]  Hitachi Home & Life Solutions India [Hhli] — defective split air conditioner

I am writing to express my dissatisfaction with the hitachi split a/c i purchased from kbm store in yusuf sarai in south delhi, address : 20/1-2 yusuf sarai 04 metro station.

I purchased hitachi dual inverter split in july i got it installed from hitachi on 24th february, the product is of very low plastic quality and when it is on there is rattling noise from it's plastic moreover there is no where on spilt a/c hitachi and dual inverter logo is mentioned which surprised me, i went to kbm store to get it replaced but the store is closed now.. Can you please action on urgent basis as our product is under warranty and guarantee kindly get it replaced asap.
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Apr 17, 2020
Complaint marked as Resolved 
Mar 08, 2020

Complaint Status

Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
Verified Support
Mar 09, 2020
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear Jasmeet,

Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.[protected]@gmail.com. We assure you we will look into this right away.

Regards,
Team Hitachi
Verified Support
Mar 17, 2020
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear Jasmeet,

We hope that your complaint is resolved. Please get in touch with us if you face any problem with our product.

Regards,
Team Hitachi
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    Hitachi Home & Life Solutions India [HHLI]
    Customer Care Service
    Customer satisfaction rating
    59%
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    Hitachi Home & Life Solutions India [HHLI] Phone
    +91 70 3532 4848 [Customer Care]
    +91 27 6427 7571 [Head Office]
    +91 11​ 2271 7161 [Corp Office]
    Hitachi Home & Life Solutions India [HHLI] Address
    10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
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