[Resolved]  Hitachi Home & Life Solutions India [Hhli] — hitachi ac bought 2 months back

Address:House no.602 2nd floor sector 47, Gurgaon, Haryana, 122001

Its been 2 months, i have bought hitchi ac..
It was a defected piece and within 1 month, one of its part got damaged.
Now when we have registered our complainent, no body replacing that product, neither they are repairing that.
When we called to customer care, they are also disconnecting our call.
15 days back, an engineer was also assigned and he is also not picking up my calls.
I want to escalate this issue asap.
Thanks
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Aug 31, 2019
Complaint marked as Resolved 
Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
Verified Support
Jul 23, 2019
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear Meezu,

We do not want you to feel this way. Kindly share your mobile number or complaint number with us at hitachiindia.[protected]@gmail.com and we assure you we will look into this right away.

Regards,
Team Hitachi
Verified Support
Jul 31, 2019
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear Meezu,

We hope that your complaint is resolved. Please get in touch with us if you face any problem with our product.

Regards,
Team Hitachi
Complaint comments 

Comments

I raise my complaint at June 14th about compreser lapses my Hitachi ac. Your people saying it's out of stock, how much long time it will be taken.
Please solve my problem as early as possible.
ranganath mutyala's reply, Jul 17, 2019
Don't go next time to buy Hitachi air conditioner.
Hitachi Home & Life Solutions India [HHLI] Customer Care's response, Jul 24, 2019
Verified Support
Dear Mutyala,

Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.social@gmail.com. We assure you we will look into this right away.

Regards,
Team Hitachi
Hitachi Home & Life Solutions India [HHLI] Customer Care's response, Jul 30, 2019
Verified Support
Dear Mutyala,

We hope that your complaint is resolved. Please get in touch with us if you face any problem with our product.

Regards,
Team Hitachi

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