Hitachi Home & Life Solutions India [HHLI]

[Resolved] Hitachi Home & Life Solutions India [Hhli] — hitachi inverter split ac 1.5 ton

Amritesh kr

from Noida, Uttar Pradesh

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Purchased hitachi 1.5 ton invertor ac on 25th march 2017. After 1 month 27th april 2017 cooling stopped (Gas leakagae) and found because of incorrect connection it happen. Got the service. Same problem occur on 23rd june 2017 again, no cooling and again the connection was not proper. Now on 25th may 2018 again ac is not cooling.ac is out of warranty and hitachi is charging hefty amount.
Such a unprofessional company because of lack of there techniciain work and every time connection is not proper i am charged for the same. I wonder how they treat there customer and is that the quality of the product that it is dead 3 times in near about 1 year span

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Jul 5, 2018

Complaint marked as Resolved

Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.

Verified Support

May 26, 2018

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Amritesh,

We regret the inconvenience caused to you. Kindly share your registered mobile number or complaint number with us at hitachiindia.[protected]@gmail.com so that we can assist you.

Regards,
Team Hitachi

Verified Support

Jun 04, 2018

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Amritesh,

We hope your issue is resolved. Please get in touch with us at hitachiindia.[protected]@gmail.com if the issue still persists.

Regards,
Team Hitachi