[Resolved]  Hitachi Home & Life Solutions India [Hhli] — hitachi refrigerator ref 660 litre 2 door-vg660pnd3ggr

Address:

Sujash Raha, F-220, Surya Path, Shyam Nagar, Sodala, JAIPUR-302019. (Mobile No.9928922282) (Email:[email protected].)

Primarily i will say that hitachi fridge is the worst possible product and one should not purchase it.

I had purchased hitachi 2 door 660 ltrs. Refrigerator on 29/10/14 for rs.70, 000/- and only after hardly five years fridge started giving trouble like layer of ice on vegetable, door alignment problems etc. Therefore, called hitachi call centres and after calling many times the engineer visited our residence and said there is a inbuilt problems of door on this model and the door is required to be replaced and gave me a quotation of around rs.26, 000/-. It was a real set back for me.in the meantime one small piece from door came out of its own. Then again i approached the hitachi call centre and the engineer told me that this piece came due to keeping water bottles on the door space of the fridge. When i asked the engineer the the santity of giving space for water bottles on the door of the fridge then the engineer told that this is manufacturing defect in this model and the door is required to be replaced. When i asked about the durability of the new door the engineer refused to give any guarantee thereof. I was much disappointed on this.in fact i had purchased this fridge looking to the good performance of hitach ac purchased by me but i was very much disappointed about the performance of hitachi fridge. Then i contacted local technician but he told that he will not be in a position to neither repair the door nor replace the door.
We have used other brands of fridge but never experienced such problems in any fridge.in my view this is the worst product available in the market. I would like to mention that people purchase such a costly item with the hope that the product will not give any problem after the purchase. I am sorry to state that the cost of the product was not worth for the purchase amount of the fridge. I will advise that the people should not go for hitachi fridge in their life time.
In the end i will request hitachi co. To improve the quality of their aforesaid product so that frequent problems may not arise despite giving heavy amount for purchase of the product.