[Resolved] Hitachi Home & Life Solutions India [Hhli] — inverter ac stopped functioning and service by company took long | |
I used my new hitachi inverter ac only for 2 months at delhi and it stopped working. It is in warranty period. The technician was called who said that the pcb is to be changed. Hitachi took 10 days to replace it and we suffered during those summer days of july 2018 without ac. I was informed that it takes so long because spare pcb is not stocked in delhi and is transported from gujarat to delhi. My experience shows that hitachi ac is not reliable and the service time taken by the company is too long. Was this information helpful? | |
Aug 17, 2018 Complaint marked as Resolved Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint. Verified Support Jul 17, 2018 Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Krishna, We are sorry for the unpleasant experience you had. We assure you better services in the future. Have a nice day ahead! Regards, Team Hitachi Verified Support Jul 17, 2018 Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Krishan, We are sorry for the unpleasant experience you had. We assure you better services in the future. Have a nice day ahead! Regards, Team Hitachi | |
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