[Resolved]  Hitachi Home & Life Solutions India [Hhli] — Most pathetic service provider

Address:110031
Website:Hitachi AC service

I am facing worst experience with their service. I requested a service for ac on 18 of April with request no [protected] and yet it's still not working. Their engineer are fake engineers. The person who visited our house name SALMAN QURESHI was such a rude person and had tried to make money from us. First day when he came, he filled the gas in such a way that It got leaked within an hour. The second time when he came he said there is a leakage on the outer part and charged us with 1500 bucks only for taking the outer to it's office for repair. Which we later got to know that his office is just 2 km away from our house. We still agreed and told him to repair it.what he done was so ridiculous and cheap. He only repaired it temporarily and filled half the gas. Which again got leaked within 24 hour. And when again I tried to call him he misbehaved with me and asked for 500 bucks to visit.
I am feeling so disappointed about it's service. Today again I registered complaint..it's 6th time for me to complaint under one service request. I will never go with Hitachi again in my future and will not recommend it. For me it's zero out of five rating.
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Jul 5, 2017
Complaint marked as Resolved 
Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
May 05, 2017
Updated by Rimmikr
I am facing worst experience with their service. I requested a service for ac on 18 of April with request no [protected] and yet it's still not working. Their engineer are fake engineers. The person who visited our house name SALMAN QURESHI was such a rude person and had tried to make money from us. First day when he came, he filled the gas in such a way that It got leaked within an hour. The second time when he came he said there is a leakage on the outer part and charged us with 1500 bucks only for taking the outer to it's office for repair. Which we later got to know that his office is just 2 km away from our house. We still agreed and told him to repair it.what he done was so ridiculous and cheap. He only repaired it temporarily and filled half the gas. Which again got leaked within 24 hour. And when again I tried to call him he misbehaved with me and asked for 500 bucks to visit.
I am feeling so disappointed about it's service. Today again I registered complaint..it's 6th time for me to complaint under one service request. I will never go with Hitachi again in my future and will not recommend it. For me it's zero out of five rating.
Verified Support
May 06, 2017
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear Rimmikr,

We regret that you are facing an issue with your product. One of our representatives will be in touch soon to assist you with this.

Regards,
Team Hitachi
Verified Support
Jun 03, 2017
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear Rimmikr,

We hope your concern is resolved. Please drop us an email at hitachiindia.[protected]@gmail.com in case you need any further assistance.

Regards,
Team Hitachi
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    Hitachi Home & Life Solutions India [HHLI] Phone
    +91 27 6427 7571 [Head Office]
    +91 11​ 2271 7161 [Corp Office]
    +91 11 2271 7163 [Corp Office]
    Hitachi Home & Life Solutions India [HHLI] Address
    10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
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