[Resolved]  Hitachi Home & Life Solutions India [Hhli] — Refrigerator

Address:302021

I am filing this complaint for the second time against the service center and the coordinator of hittachi company of jaipur for not responding inspit of calling and complaining them sooo many times. I purchased a 4 door refrigerator worth more then a lac in september 2015. The door lock broke last month... We are waiting for that part but d coordinator mr akash says that they can't provide us that perticular part as they haven't received such requirement of that part. And now he just simply doesn't receive our call. It's as simple for them... I am really can't find the way out... Ice formation in veggies compartment, less cooling effeciency are all other secondary problems we are facing now. Please guide is the way out.
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Jun 6, 2017
Complaint marked as Resolved 
Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
Verified Support
Apr 28, 2017
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear Vibha,

Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.[protected]@gmail.com. We assure you we will look into this right away.

Regards,
Team Hitachi
Verified Support
May 06, 2017
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear Vibha,

We are still awaiting for your response. Please share your mobile number/complaint number with us on hitachiindia.[protected]@gmail.com. We assure you we will look into this right away.

Regards
Team Hitachi
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    Hitachi Home & Life Solutions India [HHLI] Phone
    +91 27 6427 7571 [Head Office]
    +91 11​ 2271 7161 [Corp Office]
    +91 11 2271 7163 [Corp Office]
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    10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
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