[Resolved]  Hitachi Home & Life Solutions India [Hhli] — refrigerator

Address:Vadodara, Gujarat

I purchased double door refrigerator from hitachi. Within span of 11 month compressor found defective which company replaced without charging any thing. After six months again compressor problem. Company replaced it charging 2750 for gas filling. Again system linkage and compressor problem in three months. I requested company to replace me new refrigerator charging me depreciation amount. Company is not ready for that. This time even they collected from me rs 500+3200 for visiting charge and spare part charge. Not only this they said i will have to pay some amount for gas filling also. At present i am without ref. Since one month, of course they have said that it will be repaired by this evening. Can'n the company replace new charging some amount from me. Because i do not know that there will not be any problem in next few months.
Was this information helpful?
No (0)
Yes (0)
Nov 9, 2017
Complaint marked as Resolved 
Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
Verified Support
Sep 27, 2017
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear suresh ucan,

Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.[protected]@gmail.com. We assure you we will look into this right away.

Regards,
Team Hitachi
Verified Support
Oct 05, 2017
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear suresh ucan,

We hope your concern has been addressed as per your convenience. Further, please get back to us at hitachiindia.[protected]@gmail.com with your new service request number if the issue still persists.

Regards,
Team Hitachi
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hitachi Home & Life Solutions India [HHLI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    1529
    Pending
    0
    Resolved
    927
    Hitachi Home & Life Solutions India [HHLI] Phone
    +91 27 6427 7571 [Head Office]
    +91 11​ 2271 7161 [Corp Office]
    +91 11 2271 7163 [Corp Office]
    Hitachi Home & Life Solutions India [HHLI] Address
    10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
    View all Hitachi Home & Life Solutions India [HHLI] contact information