Hitachi Home & Life Solutions India [HHLI]

[Resolved] Hitachi Home & Life Solutions India [Hhli] — refrigerator r-vg440pnd3.gbk

Pavana Gupta

from Chennai, Tamil Nadu

Address:

New Delhi, Delhi, 110076

I purchased a refrigerator hitachi r-vg440pnd3. Gbk on 11/05/19. It was delivered with doors that were not alligned. The service engineer fixed the doors and made them to allign with each other but since then, the top door pops open each time we close the bottom door. We called the service engineer, mr subodh ([protected]), but he said that this issue is with all hitachi refrigerators that the top door opens up when we close the bottom door. I am sure hitachi does not build refrigerators with such disabilities.
Kindly look into the matter and fix my refrigerator as soon as possible.

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Jul 5, 2019

Complaint marked as Resolved

Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.

Verified Support

May 20, 2019

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Mr. Gupta,

Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.[protected]@gmail.com. We assure you we will look into this right away.

Regards,
Team Hitachi

Verified Support

May 23, 2019

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Mr. Gupta,

Thanks for sharing the detail with us. We have escalated your concern to our team and one of our representatives will be in touch soon to assist you with this.

Regards,
Team Hitachi

Verified Support

May 29, 2019

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Mr. Gupta,

We understand that your complaint is resolved now. Please get in touch with us if you face any problem with our product.

Regards,
Team Hitachi