[Resolved]  Hitachi Home & Life Solutions India [Hhli] — replacement of refrigerator

Address:Ghaziabad, Uttar Pradesh, 201010

I have purchased two door refrigerator of hitachi in the month of may and from the day one it was not colling. I lodged the complaint and their technician came and told that fridge is not cooling damaged and it should be repalced. Now it has been one and half month neither they mail nor they call. I am still waiting. I called up so many times in customer care but they told me that its not their job and service center people call you. But i didnt get any call from their side.
Was this information helpful?
No (0)
Yes (0)
Sep 4, 2018
Complaint marked as Resolved 
Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2018
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear Tripti,

We regret the inconvenience caused to you. Kindly share your registered mobile number or complaint number with us at hitachiindia.[protected]@gmail.com so that we can assist you.

Regards,
Team Hitachi
Verified Support
Aug 04, 2018
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear Tripti,

We hope your complaint is resolved. Please get in touch with us at hitachiindia.[protected]@gmail.com if the issue still persists.

Regards,
Team Hitachi
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Hitachi Home & Life Solutions India [HHLI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    1529
    Pending
    0
    Resolved
    927
    Hitachi Home & Life Solutions India [HHLI] Phone
    +91 27 6427 7571 [Head Office]
    +91 11​ 2271 7161 [Corp Office]
    +91 11 2271 7163 [Corp Office]
    Hitachi Home & Life Solutions India [HHLI] Address
    10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
    View all Hitachi Home & Life Solutions India [HHLI] contact information