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Hitachi Home & Life Solutions India [HHLI]

[Resolved]  Hitachi Home & Life Solutions India [Hhli] — split ac

I bought Hitachi split AC in 2013, now for consecutively 2 years it has been giving PCB problem. Either u replace it or repair it. Worst Hitachi product. Can't recommend Hitachi to anyone. You ought to at least care for the products you sold. Customers pay hefty amount. You shouldn't take consumers for granted.
If we call your technician they upfront ask for 500 bucks, but why should we pay when it's your fault. Is this how to loot customers, sell defective piece n charge therein.

Yogesh
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Jun 29, 2018
Complaint marked as Resolved 
Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
Verified Support
May 28, 2018
Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Yogesh,

We regret the inconvenience caused to you. Kindly share your registered mobile number or complaint number with us at hitachiindia.[protected]@gmail.com so that we can assist you.

Regards,
Team Hitachi
May 28, 2018
Updated by Yg1 I have sent my registered mobile no. at given mail I'd.
Call asap.
Verified Support
May 28, 2018
Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Yogesh,

Apologies for the inconvenience caused to you. We have escalated your complaint to our team and will get in touch with you soon.

Regards,
Team Hitachi
May 28, 2018
Updated by Yg1 By when can I expect ur call.
Complaint comments 
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Comments

Hitachi AC is out of order, we complain to our supplier /dealer regarding this on dt:-21.05.2018, on complain no-[protected], Action not taken till now, chief district medical officer bargarh, odisha
Reply
Hitachi Home & Life Solutions India [HHLI] Customer Care's response, May 30, 2018
Verified Support
Dear Customer (substore),

Apologies for the inconvenience caused to you. We have escalated your complaint to our team and will get in touch with you soon.

Regards,
Team Hitachi
Hitachi Home & Life Solutions India [HHLI] Customer Care's response, May 30, 2018
Verified Support
Dear Customer (substore),

We understand that your complaint is resolved now. Please get in touch with us if you face any problem with our product.

Regards,
Team Hitachi

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    Hitachi Home & Life Solutions India [HHLI] Phone
    +91 27 6427 7571 [Head Office]
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    +91 11 2271 7163 [Corp Office]
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