[Resolved]  Hitachi Home & Life Solutions India [Hhli] — Started having issues within 6 months in my fridge after purchasing in bangalore

Address:560048
Website:hitachi home & life solutions refrigerator

Hi,

I have purchased Hitachi fridge and within 6 months it starts giving trouble, I have start contacted customer care but they did temporarily solution and said it will not happen but still I having the same issue and there is no resolution for the same.
calling customer care but no one is coming even automated voice mail is saying compain registered.
Can some one please help me on the same.

Thanks
Ritesh
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May 10, 2017
Complaint marked as Resolved 
Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
Verified Support
Feb 21, 2017
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear riteshvk,

We regret that you are facing an issue with your product. One of our representatives will be in touch soon to assist you with this.

Regards,
Team Hitachi
Verified Support
Feb 27, 2017
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear riteshvk,

We hope your concern is resolved. Please drop us an email at hitachiindia.[protected]@gmail.com in case you need any further assistance.

Regards,
Team Hitachi
Verified Support
Feb 28, 2017
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear F.Pathan,

We are still awaiting for your response. Please share your mobile number/complaint number with us on hitachiindia.[protected]@gmail.com. We assure you we will look into this right away.

Regards,
Team Hitachi
Verified Support
Feb 28, 2017
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear riteshvk,

We regret the inconvenience caused. We will look into this issue again and share an update.

Regards,
Team Hitachi
Mar 16, 2017
Updated by riteshvk
Hi,

Still issue is not yet resolved and again tamporary fix did not resolve the issue.
Please take the necessary action.

Thanks
Ritesh
Mar 30, 2017
Updated by riteshvk
Hi,

Hitachi service team still did not resolve the issue pleas open this complaint again.

Thanks
Ritesh
Complaint comments 

Comments

Excel Service took AMC for my 4 nos Split Units and has not given a single service as they dont have proper technician to attend or ressovle my nocooling complaint which is pending from past 1 month .
Why Hitachi being a brand name appoint such service provider to spoil their name.
Worst ever experience I have faced buying Hitachi Ac

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