[Resolved] Hitachi Home & Life Solutions India [Hhli] — totally frustrated, will not recommend this brand, need clarification | |||
I purchased this ac (Hitachi rsd/esd/csd-517hbea 1.5 ton 5 star bee rating 2018 inverter ac) that i would be relaxed for all my summers. But it turned like a horrible nightmare. I purchased this ac on 28th march 2018. I tried to open this on 30th of march. But it didn't worked. I contacted service center and the technician who visited told me that pcb is not working and as my guarantee has been expired so i'll have to pay. Next day when i called him he told me that the charges for pcb will be rs. 12000. I was shocked to hear this. I checked with other resources they told me the charges for pcb is very high as they have told. Now i am not in a position to understand what to do now. Totally frustrated. Need clarification from hitachi that is the cost of pcb controller 12000 rs. Or less?? Ranjnendu verma [protected] [protected]@gmail.com Was this information helpful? | |||
May 30, 2019 Complaint marked as Resolved Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint. Verified Support Apr 02, 2019 Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Ranjnendu, We regret that you are facing an issue with your product. One of our representatives will be in touch soon to assist you with this. Regards, Team Hitachi Verified Support Apr 29, 2019 Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Ranjnendu, We understand that your complaint is resolved now. Please get in touch with us if you face any problem with our product. Regards, Team Hitachi | |||
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