Hitachi Home & Life Solutions India [HHLI]

[Resolved] Hitachi Home & Life Solutions India [Hhli] — Unprofessional conduct in delivering Hitachi refrigerator

Ushashi Kundu Majumdar

from Bulandshahr, Uttar Pradesh

Address:	Kolkata, West Bengal, 700064
Website:	Hitachi

I booked for a Hitachi refrigerator with model number- WB550PND2(510 ltr) on 29th March from Ezone, Bhawanipur, Kolkata and they have told that it will be delivered by 4th April but till today, 11th March the product has not yet been delivered.
Is this a professional conduct that Hitachi gives where there is no commitment. I claim compensation for the same as I don't yet have the confirmation when ultimately the product will get delivered.
Please look into the issue as I am also going to escalate this to higher level.

Regards,
Ushashi Majumdar Kundu

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May 19, 2017

Complaint marked as Resolved

Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.

Verified Support

Apr 11, 2017

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Ushashi Kundu Majumdar,

Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.[protected]@gmail.com. We assure you we will look into this right away.

Regards,
Team Hitachi

Verified Support

Apr 18, 2017

Hitachi Home & Life Solutions India [HHLI] Customer Care's response Dear Ushashi Kundu Majumdar,

We are still awaiting for your response. Please share your mobile number/complaint number with us on hitachiindia.[protected]@gmail.com. We assure you we will look into this right away.

Regards
Team Hitachi