[Resolved]  Hitachi Home & Life Solutions India [Hhli] — Window AC

Address:New Delhi, Delhi, 110033

Hi Team,

This is the fourth time I am contacting you for the same issue. In my last Email I mentioned that your executive promised to come to my house to fill leaked gas in the window AC. After making several calls to the customer, an executive visited and filled the GAS on Monday.

The Ac just worked for 1 day and again it is the same. There is no cooling at all.

I am so dam fed up with this product and your customer care. I have made another complaint today (Complaint num [protected]) and this time I need this AC to be replaced ASAP.

I need this to be done by tomorrow or else I am going to the consumer court.
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Aug 6, 2017
Complaint marked as Resolved 
Hitachi Home & Life Solutions India [HHLI] customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2017
Hitachi Home & Life Solutions India [HHLI] Customer Care's response
Dear Arushi Bansal,

We regret that you are facing an issue with your product. One of our representatives will be in touch soon to assist you with this.

Regards
Team Hitachi
Complaint comments 

Comments

I have a window ac Hitachi 1ton purchase in July 2016 AC good working in June 2017 but this time AC is not working ac fan is not working my AC details -modal year -RAW511KUD/2016 LABEL PERIOD -1st Jan. 2016 to 31st Dec. 2017
Hitachi Home & Life Solutions India [HHLI] Customer Care's response, Jul 11, 2017
Verified Support
Dear Krishan Dager,

Sorry for the inconvenience. Please share your mobile number/complaint number with us at hitachiindia.social@gmail.com. We assure you we will look into this right away.

Regards,
Team Hitachi
Hitachi Home & Life Solutions India [HHLI] Customer Care's response, Jul 19, 2017
Verified Support
Dear Krishan Dager,

We are still awaiting for your response. Please share your mobile number/complaint number with us on hitachiindia.social@gmail.com. We assure you we will look into this right away.

Regards
Team Hitachi

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    Hitachi Home & Life Solutions India [HHLI] Phone
    +91 27 6427 7571 [Head Office]
    +91 11​ 2271 7161 [Corp Office]
    +91 11 2271 7163 [Corp Office]
    Hitachi Home & Life Solutions India [HHLI] Address
    10th floor, Abhijeet, Mithakhali Six Roads, Ahmedabad, Gujarat, India - 380006
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