[Resolved]  Hitachi — Non functional Refrigerator

Dear Sir,
I would like to apprise that I purchased an 450 ltr refrigerator from Hitachi in..August 2017

Found some issue of non-funcationality in last week of May 2020, made complain and got connected nearby workshop of Johnson Control - Hitachi at Namner, Agra, UP owned by Sh. Fateh Ali. There was not respond for initial 2-3 weeks.
Then after delayed response, refrigerator was taken to that nearby workshop.
Now, even after being it under warranty, they have send an estimate of Rs 34000 for its maintenance which is quite surprising when overall cost of product stands nearly Rs 45000. When I tried to explain warranty clause etc, they were ultra rude in their behaviour including workshop owner Fateh Ali.
Such a low quality equipment with very bad experience with your service people- never expected from company like Hitachi.
Request your intervention and get my refrigerator rectified at earliest.

I hope, my voice as a valued customer to be taken seriously and heard.

Thank you !

Kind Regards,
Prof (Dr) Aradhana Singh