Home Credit India Finance — consumer durable loan [protected]

Address:521151

Home credit consumer loan [protected], this showing in my cibil report as settled, but they informed in mail as finished status, the are not updated in cibil buaerow, please look in to this matter, i'm seriously missing lot of benefits.

In this case i contacted with creditmantri and paid amount for resolving the issue, but they also not updated, and informed cibil.

And cibil report is mentioned as a negative account.

Please do the needful.
Thank you
My mobile number : [protected]
Mail : [protected]@gmail.com
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Home Credit India Finance customer support has been notified about the posted complaint.
Verified Support
Sep 06, 2019
Home Credit India Finance Customer Care's response
Dear Customer,

Thank you for contacting Home Credit.

In reply to your query, we observed from our records that your loan contract [protected] was closed through settlement of Rs.1, 290/- dated 13/06/2017.

If you have any discrepancy on this concern, kindly revert us on [protected]@homecredit.co.in with updated CIBIL report in PDF format (from authorized CIBIL website) so that we can check and assist you accordingly.

For any further help, please feel free to contact us on below mentioned contact details. We assure our best services at all times.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 6 PM
Sep 06, 2019
Updated by Meeravali Shaik
Dear sir

For your kind information That Account not related to me(consumer durable loan [protected]).
Please check at your side & And Please update in cibil. I'm not taken any loan with that number,
so please check one more time in your records, otherwise sent the account statement,
i recently contacted with you through my email for account statement, But they sent the statement (consumer durable loan [protected]), ,

Consumer durable loan [protected]--THIS IS NOT RELATED TO ME. PLEASE REMOVE FROM MY CIBIL REPORT.

I just don't know about that 1290/- please verify.

Verified Support
Sep 08, 2019
Home Credit India Finance Customer Care's response
Dear Customer,

Thank you for letting us know about your recent experience with us. We apologize if our service did not met your expectation and appreciate you for taking time to share your concerns.

We wish to inform you that we have forwarded your request to the concerned team with reference number '1636311', your relationship manager shall contact you on this concern within next 48 hours.

Additionally, we request you to kindly revert us on [protected]@homecredit.co.in with updated CIBIL report in PDF format (from authorized CIBIL website) so that we can check and assist you accordingly.

We appreciate your patience in the interim.

For any further help, please feel free to contact us on below mentioned contact details. We assure our best services at all times.

Regards,

Customer Care Team
Home Credit India Finance Private Limited | Call –[protected]; Email – [protected]@homecredit.co.in | Business Hours – Monday to Sunday, 9 AM to 6 PM
Sep 10, 2019
Updated by Meeravali Shaik
Dear sir

latest CIBIL report sent on ''[protected]@homecredit.co.in'' Please check it and remove from my cibil report

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