[Resolved] Home Credit India Finance — Fake commitment by home credit employee (Iqbal Singh) | |||
I have financed Samsung J5 from Home credit . i have pay my 4 EMI right time due to some reason my 5th emi not clear sequentially my 6th emi not clear also. after few days back home credit emp.(Mr. Iqbal singh-[protected]) reach at home address & he behave rudely with my family i tall to him but he not agree with me & i promised that i will waived your total penalty RS.1200/= if you pay me your EMI RS.1667/= i pay EMI on committed time. after 5 days dated 30/09/2016 timing 08:31 Am customer care( Mr. Vivek) called me & told me sir, Your total due amount is RS.2804, i told him mr. Iqbal told me your one EMI is due Rs.1667/=only mr. vivek told me right no issue sir, just pay your one due EMI on dated 01/10/2016 timing 4:0 Pm to 6:0 PM and your total penalty will waived off.i followed the same & i pay my last EMI Rs. 1664 on dated 01/10/2016 between 4:0 Pm to 6:0 Pm & i getted paymet of Rs.1004 on my registered mobile . today 04/10/2016 morning cust.care executive called me & told me the your due amount is Rs.1804 /- what is this i wand justification of total my fake senario which is committed my home credit staff Thanks & Regards Anish Shrivatav [protected] Was this information helpful? | |||
May 14, 2017 Complaint marked as Resolved Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Oct 05, 2016 Home Credit India Finance Customer Care's response Dear Sir, Thank you for your query to Home Credit India. We definitely understand your concern and apologized for the inconvenience caused. In reply to your query, we would request you to please provide your contract id/loan account number or customer's complete name and date of birth or registered contact number so that we can check your account and assist you accordingly. We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification. Yours sincerely, Customer Care Team Home Credit India Finance Private Limited . Verified Support Oct 05, 2016 Home Credit India Finance Customer Care's response Dear Sir, Thank you for your query to Home Credit India. We definitely understand your concern and apologized for the inconvenience caused. In reply to your query, we wish to inform you that we have forwarded your query to the relevant team and we shall provide you with an update within the next 48 working hours. We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification. Yours sincerely, Customer Care Team Home Credit India Finance Private Limited . Verified Support Oct 17, 2016 Home Credit India Finance Customer Care's response Dear Sir, Thank you for your query to Home Credit India. With reference to the complaint, the respective concern was resolved on 11/10/2016 and same has been informed to you over the call on same date. We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone:[protected], or email:[protected]@homecredit.co.in should you need any further clarification. Yours sincerely, Customer Care Team Home Credit India Finance Private Limited . Nov 17, 2016 Ashwin sonune's response Many galti say loan no galat dal deaa[protected]...is loan no par gya he ...aur mera loan no [protected] he so plz re pay my cash in my account Nov 17, 2016 Ashwin sonune's response N
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+91 90 0469 0046
3rd Floor, Tower C, DLF Infinity Towers, DLF Cyber City, Phase- II, Gurgaon, Haryana, India - 122002
..aur mera loan no hay [protected] so plz re pay may cash in my loan no
Thank you for your query to Home Credit India.
In reply to your query, we would request you to share us the clear scanned copy on the below listed email ID in order to investigate this case.
We sincerely hope that the above resolution is to your satisfaction. Alternatively, Please do not hesitate to contact our customer service team phone: 1800 121 6660, or email:[email protected] should you need any further clarification.
Yours sincerely,
Customer Care Team
Home Credit India Finance Private Limited .