Home Credit India Finance — hit ecs without my permission for month of september 2020 | |
To home credit chairman, As i paritosh jaiswal as your customer need a exact clarification from your side that under which conditions your company get hit my ecs on yesterday. As i was already held a discussion with home credit rti cell where they allowed me to make a payment in moth of last september 2020, where they get stopped my emi deductions till this month. But your company make a hit of my ecs without my permission as you all knows that covid’19 is going on. Not only this but also we all ready the current news of which is highlighted by honable supreme court that “ the plea to defer emi payment on term loans till december 31 ensures that the lending institutions shall not use any kind of illegal, violent, threatening or harassing methods against borrowers for the recovery of the loan installments.“ Then from whose permission you all hit my ecs on yesterday Not only this but also you all exploit my cibil also... Note:- 1. Make a 2 emi of 2 different personal loan 2. Media copy of rule by supreme court Cc: honable supreme court Honable chief minister (U. P) Regards Paritosh jaiswal M/s varanasi auto traders {proprietor} # [protected] From: "jaiswal"jai. [protected]@rediffmail.com Sent:thu, 13 aug 2020 21:02:10 +0530 To: "[protected]@homecredit.co.in"[protected]@homecredit.co.in Cc: [protected]@rbi.org.in, [protected]@rbi.org.in, cms. [protected]@rbi.org.in, cms. [protected]@rbi.org.in, cms. [protected]@rbi.org.in, milan. [protected]@homecredit. Eu, gaurav. [protected]@homecredit.co.in Subject: re: [external] moratorium for month of september Dear home credit team, as i would like to inform you that i as your customer taken a cash loan from your company in which 02 cash loan is running i it's not my first time that i have taken a loan from your company but many loan i have taken which was always get closed before due date right now i am facing financial problems due to lockdown in which i request you kindly give me / allow me for moratorium for one month for my aforesaid loan a/c no’s 01. [protected] (Emi rs.4548) 02 [protected] (Emi rs. 5552) so, i again request you kindly allow me for moratorium for month of september '2020... regards paritosh jaiswal m/s varanasi auto traders {proprietor} # [protected] Was this information helpful? | |
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Home Credit India Finance customer support has been notified about the posted complaint. Verified Support Sep 17, 2020 Home Credit India Finance Customer Care's response Dear Customer, Thank you for contacting Home Credit. We regret the inconvenience caused to you in this regards. In reply to your query, we have registered your concern and you will be contacted within 48 hours. Please note: Do not fall prey to EMI Moratorium frauds. Home Credit will never ask for your OTP, Net Banking or Mobile Banking password, customer ID, UPI-PIN, etc. for deferring your EMI payments. For any loan related information, use our Mobile App. Regards, Customer Care Team Sep 19, 2020 Updated by paritosh_12 Dear Sir/Mam, As I Paritosh Jaiswal want to update some news regarding aforesaid issues as I received a call from home credit customer care Name as Adesh Kadam on dated 18/09/2020, time:- 07:09pm where he demanded my statement of account where it is clearly mentioned that on dated 15 September’2020 amount has been debited against ECS hit without my permission... So, I request you kindly help me out to get resolved my issues and please take an initiative action against company for getting me cheated Regards Paritosh Jaiswal Mobile: [protected]  Sep 23, 2020 Updated by paritosh_12 To Honable Consumer Forum, New Delhi. As I Paritosh Jaiswal would like to inform you that I had received a call from home credit customer care executive MR. Adesh Kadam on dated 21/September/2020, Time:- 5:50PM, where he was making a continuous argument till 7 minutes where he and his company was just denied to accept their mistakes which was they done. Where he hold me that moratorium for month of July 2020 & August 2020 you apply at late time but they are totally wrong. As I am sending the mail copy confirmation from their executive where it is clear mentioned the date and time of moratorium for aforesaid month & same as all conversations is also available their... So, I request you kindly help me out to get resolved my issues and provide me a proper justice for my aforesaid issues... ************************************************ Dear Team, As I let you know that I already take a permission for Moratorium of different month so, how you can make a ECS hit... Regards PARITOSH JAISWAL M/S Varanasi Auto Traders {Proprietor} # [protected] From: [protected]@homecredit.co.in Sent: Tue, 22 Sep 2020 11:50:00 To: jai.[protected]@rediffmail.com Subject: Re: Moratorium for month of September Dear Paritosh, Thank you for contacting Home Credit. Apologies for the inconvenience you have been through. As communicated by your dedicated manager dated 21-Sep-2020, the ECS return charges levied on your bank account against your ECS bounced on due date of both loan accounts. We did not observed any Special Hit presentation on your loan account from our end. Please make the payment as per revised repayment schedule to avoid further collection activities, late payment charges and maintain good credit score. Further, if you have any discrepancy in the resolution provided, we request you to share us the valid proof of your claim. So, that we can check and assist you accordingly. Please note: Do not fall prey to EMI Moratorium Frauds. Home credit will never ask for your OTP, Net banking, Mobile banking password, Customer ID, UPI pin etc. for deferring your EMI payments. For quick access to your account information, please use our Home Credit Mobile App. To download it from Play Store click here. You can also Chat with us between 9:00 AM - 6:00 PM from Monday to Saturday for account related query or request. Now get up to 20% discount on Samsung products at Home Credit website, available on easy EMI options. Check Now. Regards, Shruthi.S Customer Care Team      | |
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