[Resolved] HomeTown — Wardrobe doors not aligned and promised to be replaced | |||
I bought a 2-Door Wardrobe from HomeTown via PayTm website in Apr2015. It was delivered and assembled in May 2015, but the doors were not aligned and the assembler from Hometown and his supervisor on phone promised me that they will replace the doors within 10 days. Now its Jun 2015, and nobody is picking up the Hometown customer care numbers. I didn't believe that a company of this size can have this much pathetic customer care. Was this information helpful? | |||
Aug 7, 2021 Complaint marked as Resolved | |||
 1 Comment | |||
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+91 90 0786 2472
+91 22 6644 2200
+91 79 3041 3700
Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
Greetings from Future Group. This is Priya. This is to inform you that we have taken note of your concern and have escalated the matter to our team. They shall get in touch with you regarding the same at the earliest. Write to us at [protected]@futuregroup.in for any further assistance with your reference id- 16501. We will be glad to assist.
Regards,
Priya