Honda 2 Wheelers India — Charged extra amount

Address:

Qr. No.2RA-11, Lane No.11, Unit, Bhubaneswar, Odisha

Sir/Madam,
I Sri Sushant Routray of Bhubaneswar, Odisha have purchased a Honda Activa from Gugnani Honda, Bhubaneswar on 30th October, 2020 by depositing direct cash. Also I have booked the choice RTO registration number personally from my Computer i.e. OD02BN8010, but the staff of the said dealer charged me to pay extra Rs.800/- (Rupees Eight Thousand) only towards RTO processing fee. At that time I paid the same amount through Phonepay (copy attached). When vehicle was delivered to me no receipt was there for the said excess amount. I consulted the staffs and Manager of the Gugnani Honda but they were not responded me and said that your bill will be prepared and it will be provided to you shortly.
After 7 days I visited the showroom of the dealer and they gave me a written on 07.11.2020 (copy attached) that if we have received excess amount from you then it will be refunded or else we will provide you the concerned bill/receipt shortly. After that I contacted 3 to 4 times but they are not responding and harassing me several times. It has already been 3 months but my issue has not resolved yet. Due to this dealer, the Honda company is loosing its Name and Fame in our city.
Hence, I request you kindly resolve my issue for which I shall be grateful.

With regards,
Sushant Routray
Unit-1, Bhubaneswar
Mob: [protected]
E-mail: sushant.[protected]@gmail.com