Hongkong & Shanghai Banking Corporation [Hsbc] — request for refund merchant not returning my money - 2940 inr

On Oct 18, 2017 07:09 PM, I swiped my HSBC card at a Cracker shop for the sum of 2940 INR.
But, due to network issue, i didn't get any message to my mobile as well as printed receipt from the shop keeper.
So, I assumed transaction got failed.
Then, I swiped my SBI Card for the same amount. Transaction went successful.
After 10 mins, I received message from HSBC that transaction was successful for 2940 INR and the transaction ID is 005002.
Now, i need refund as a dispute. Kindly help me.
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Hongkong & Shanghai Banking Corporation [HSBC] customer support has been notified about the posted complaint.
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I found out that someone had opened up several loans in my late husband name without his knowledge for a school loan and a loan to buy a truck in 2005 and 2006 My husband was Anthony Glen Haggerty
Hello Team,

I have seen that still my account[protected] showing amount is pending and account is not closed.

I have already closed the account and paid all the amounts.

so request you to please close this account as my cibil score is going low due to this.

Please do the needful

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