[Resolved] Hp Gas — amount deducted from my debit card but booking not made
Mumbai, Mumbai City District, Maharashtra, India
Jhjhalife on May 16, 2018
Hi, i, hp gas customer, having customer number 616302, registered mobile number [protected], tried booking a gas cylinder yesterday on 15th may at 12 pm.
During this process rs. 618 amount was debited from my bank account but gas booking was not made. Myhpgas.in portal directed to esbi page where amount was deducted from my debit card after that i got message "cannot connect server" and gas booking failed.
It has been more than 24 hours but neither have i received the refund nor i see any process initiated by hpgas to refund the same.
Complaint marked as Resolved Jun 1, 2018
[May 16, 2018] Hindustan Petroleum Corporation [HPCL] customer support has been notified about the posted complaint.
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