HP India — Not received the ordered product completely

Address:

Bangalore, Karnataka

I ordered HP Notebook (HP 15-d047tu) & additional accessories (HP 8 GB Pen Drive + HP Wired Mouse + HP Headset with mic) on 20-Jun-2014 using HP SHOPPING online portal. The order number is 399948. I have received my notebook however I HAVE NOT received additional accessories so far. It is now 8th week from the date of ordering. Though I have contacted customer care through e-mail and by phone number of times, I have not received an concrete details about accessories dispatch. And it is just waste of my time and energy. My latest e-mail to [protected]@redemptionsupport.com was also just waste as I did not receive even an acknowledgement e-mail. Is HP really consider customer voice at all? Please remember I am not asking any free items...what am I asking is that the things which I paid already. So I request any one to think TWICE before you make online order in https://hpshopping.in/