[Resolved] Hypercity — attempt for cheating

anjan dutta roy

from Mumbai, Maharashtra

Address:

Mumbai City, Maharashtra, 400709

I did pay for a long list items and later on found i was charged rs.472.00 for an item which was not there in my cart.

A complaint was lost (Ref.: 158 dt.[protected] and made several follow up and have very bitter experience.

This is not first time, i experienced the same several occasions but excused. That is why thought these activities need to be stopped to protect the buyer.

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May 19, 2018

Complaint marked as Resolved

HyperCITY customer support has been notified about the posted complaint.

Verified Support

Apr 15, 2018

HyperCITY Customer Care's response Dear customer,

Greeting from HyperCITY fresh feedback team!

Thank You For writing to us.

This is in response to your concern.

We sincerely apologize for the inconvenience caused to you.

In this case, we request you to share your bill details such as TR number, Till Number, Cash memo along with the complete address of the Hypercity store you visited.

We would also require the product details such as product name, brand name and Quantity purchased.

As per your query share the snapshot details of bills from your device.

Kindly provide us with your contact number for us to get in touch with you.

We appreciate your co-operation in this matter.

In this meantime if you require any further assistance, please write on [protected]@hypercityindia.com.

For any further assistance, you are welcome to contact our customer care at [protected] any time between 09:00 am to 10:00 pm Monday to Sunday.

Thanks & regards,
HyperCITY Fresh Customer Care

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