[Resolved] Hypercity — Bad customer service

Divya Waldia

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400606
Website:	cash counter

The service of the store is the worst people don't know how to treat a customer the cashier was not able to swipe my card so in place of returning in a gentle way he threw card on my face saying the your card is not proper & was very rude if I get to rate the service out of 10 I'll be giving -10 I'll never ever like to shop with hypercity ever again n advise everyone not to visit the brand very dissapointed

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Jun 23, 2017

Complaint marked as Resolved

HyperCITY customer support has been notified about the posted complaint.

Verified Support

May 20, 2017

HyperCITY Customer Care's response Dear Ms. Divya,
Thank you for sharing your concerns.

At the outset, we would like to apologize for the inconvenience and disappointment that you experienced in dealing with our Store recently.

In order for us to highlight your complaint to the concerned department, we would appreciate if you could provide us your contact number.

Should you require any further assistance, you are welcome to contact our customer care at[protected] /[protected] anytime between 10:00 am to 10:00 pm Monday to Sunday.

Thanks & regards,
HyperCITY Customer Care