[Resolved] Hypercity — damaged eggs

LD Sharma

from Noida, Uttar Pradesh

Address:	Gautam Buddh Nagar, Uttar Pradesh
Website:	HYPERCITY

I bought a pack of 24 brown eggs (Tanuj roshi poultry farm, ambala) from hypercity at logix city centre, noida on 25/8/2017. However, to my surprise i found a total of 8 eggs which were broken (Slight damage to the shells). It shows either improper handling of the egg cases at hypercity or at the poultry farm.
This is not acceptable, since the eggs are not visible from outside and an egg tray costing rs 240/- (Rs 10/- per egg) is not cheap!

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Sep 30, 2017

Complaint marked as Resolved

HyperCITY customer support has been notified about the posted complaint.

Verified Support

Aug 30, 2017

HyperCITY Customer Care's response Dear Mr. Sharma,
Thank you for your feedback.

Firstly we would like to apologize for the inconvenience and disappointment that you experienced in dealing with our Noida (Logix) Store.

We assure you that your Feedback and complaint will give the opportunity to remedy any problem that may exist and help to improve our service further.

Your complaint regarding “POOR QUALITY OF FOOD ITEMS AT HYPERCITY NOIDA (LOGIX CITY CENTRE)” has already been forwarded to the concern dept. Our customer service team will get in touch with you and update you further on this.

Once again, please accept our sincere apologies and we look forward to serve you better.

Should you require any further assistance, you are welcome to contact our customer care at[protected] /[protected] anytime between 10:00 am to 10:00 pm Monday to Sunday.

Thanks & regards,
HyperCITY Customer Care