[Resolved] Hypercity — dead insects found in super-bee

Quaish ali

from Mumbai, Maharashtra

Address:

400703

Hi

Yesterday i purchased super bee from hypercity inorbit mall vashi in 50℅ discount. But when i opened the packet i found dead insects in the packet.

I am very upset that if your product has got spoiled please don't put in discount instead discard it..

You guys don't have any rights to play with any body's health.

If god forbid my child would have consumed it before noticing who would have been responsible for it??

I want a solution for the same or should i take the next step.
i am available on my mobile ([protected]) should you need to discuss this further for a favorable outcome.

Appreciate your prompt reply on the above.

Thanks & best regards,

Quaish ali

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Jan 20, 2018

Complaint marked as Resolved

HyperCITY customer support has been notified about the posted complaint.

Dec 16, 2017

Updated by Quaish ali Hi

Yesterday I purchased SUPER BEE from Hypercity Inorbit mall Vashi in 50℅ Discount .But when I opened the packet I found dead insects in the packet .

I am very upset that if your product has got spoiled please don't put in discount instead discard it ..

You guys don't have any rights to play with any body's health.

If God forbid my child would have consumed it before noticing who would have been responsible for it ??

I want a solution for the same or should I take the next step .
I am available on my mobile ([protected]) should you need to discuss this further for a favorable outcome.

Appreciate your prompt reply on the above.

Thanks & best regards,

Quaish Ali

Verified Support

Dec 17, 2017

HyperCITY Customer Care's response Dear Customer,

This is utterly shocking and I would like to profusely apologize for this terrible experience

We would take immediate corrective actions to resolve this. please share your billing details along with your contact number.

For any further assistance, you are welcome to contact our customer care at[protected] /[protected] anytime between 10:00 am to 10:00 pm Monday to Sunday.

Thanks & regards,
HyperCITY Customer Care