[Resolved]  Hypercity — product not purchased but billed

Address:

400064

Sub: Your tax Invoice No. [protected] dt, 28.03.2018 as attached

Yesterday I purchased a number items including one Sangis Kitchen KALONJI(Nigella Sativa) which shows MRP Rs. 20.
See attached photos.

However instead of billing this item your Cashier Sunil Chauhan billed for SANGI MOTI ELCHI for Rs. 115 which I did not purchase.

When one purchases number of items (in this case 33) it is not physically possible to check each and every item being billed at the check-out counter...we depend upon the honesty of your Billing System/Cashier which in this case has proved deceptive.

In the past too I find many items wrongly billed where your billing system does not reflect the price label on the shelf.

In this case you owe me the difference Rs. 95.00.

I trust you shall look onto this thoroughly and upgrade your system and re-train your cashiers.

Saifuddin Contractor - Card[protected]
[protected]