[Resolved] Hypercity — Regarding rotten fish that was provided to me

Zaman Rao

from Badlapur, Maharashtra

Address:

Raigad, Maharashtra, 410206

Dear Sir/Madam,

It is a matter of great shame that a brand like Hypercity would indulge in such activities. I purchased a fish from the meat section and mistakingly I trusted Hypercity in the fact that I didn't check how the pieces were and I simply collected it after the cutting process was over.

When I reached home I found the meat literally rotten. The quality was such that even a local fisherman won't sell that to his customer.

This is the worst quality that I have ever seen and even the person cutting the fish took a responsibility to inform me that the fish is rotten and take another one.

Plz do whatever is required...I am never gonna purchase any meat from Hypercity

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Jun 13, 2017

Complaint marked as Resolved

HyperCITY customer support has been notified about the posted complaint.

Verified Support

May 13, 2017

HyperCITY Customer Care's response Dear Customer,

Firstly we would like to apologize for the inconvenience and disappointment as mentioned by you in dealing with our Store recently.
Please be rest assured that we shall look into your complaint and try to resolve the same at the earliest, as we always strive that the shopping experience of our esteemed customer is a happy one. Your complaint and feedback shall give us the opportunity to remedy any issues that may exist and improve our service further.

In order for us to provide prompt response to your feedback and complaint, we would appreciate if you could provide us your contact number, address and billing details.

Once again, please accept our sincere apologies as we look forward to serve you better.

If you require any further assistance, please do not hesitate to contact our customer care at[protected] /[protected] any time between 10:00 am to 10:00 pm Monday to Sunday.

Thanking You!
HyperCITY Customer Care