[Resolved] Hypercity — rotten pomegranate

Vidya M Nair

from Mumbai, Maharashtra

Address:

400104

ID
[protected]
VIDYA NAIR

Yesterday we bought few items including some fruits . we are unhappy with the freshness and the quality which is we always look forward from your end. We had never faced these kind of experience from hypercity.
Past 9years we are happy with your customer service but this time bit upset with the quality. Hope in future these kind of issues won't arise

Ps: Check the attachment for detail

Mrs VIDYA NAIR
[protected]

+1 photos

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Jan 3, 2018

Complaint marked as Resolved

HyperCITY customer support has been notified about the posted complaint.

Verified Support

Nov 27, 2017

HyperCITY Customer Care's response Dear Mrs. Nair

We sincerely regret this incident. We make every effort to ensure that our customers get the freshest fruits and vegetables and this is certainly an aberration which we deeply regret. We shall put even stricter quality checks from now onwards to ensure such things don't get repeated.

Please feel free to get a refund or we would be happy to offer you fresh pineapples whenever you visit our store next.

Once again apologies for this poor quality that you encountered.

Warm Regards
HyperCITY Customer Care