[Resolved]  Hyundai — Harassment

Address:

Meerut, Uttar Pradesh

I am first time owner of Hyundai. My G i10 no is UP14 CE 5930. I bought the car from Dream Hyundai ghaziabad with genuine Hyundai assurance insurance from icici insurance. Recently I got transferred to Meerut. I visited Dass hyundai meerut for insurance claim n met Mr Rana. The gentleman straightway rejected my request for cashless claim since the dealer does not have mou signed from icici insurance and advised me to visit dream Hyundai for cashless setellment. Otherwise he is ready to serve me if I pay first and wait for claim settlement. 1. Why should I travel 100 km to n fro just because of cashless claim settlement. 2. Why customer should be harassed if dealer does not hv tie up with insurance service provider. 3. I had been advised by dream Hyundai sales team to opt for genuine Hyundai assurance for hassle free claim process..but I m facing the opposite. I m in transferrable job and because of inefficient customer services, I m more prone to face adverse situations at other new locations. Kindly advise the appropriate step n resolve my grievance asap. Gaurav Bhargava