Hyundai Motor India — battery draining issue

Address:

Sivasagar, Assam, 785690

Dear sir,

As we have discussed over phone i would again like to inform you that i am an owner of hyundai creta sx+ (Petrol).
Date of purchase 18.02.2016
Till date total km run is 76703 km
Chasis number malc381clgm068173
Engine no. G4fgfu708261

Since 30.04.2018 the battery of car is getting drained automatically. Even while the car is in rest. On 01.05.2018 i have called the customer care and received rsa on 02.05.2018 and after i brought the car to the service center namely krishna hundai, jorhat, assam.

After discussion with the service manager and the customer care executive it was found that hmil doesn't take care of the warranty regarding the battery and the tyre. And it is completely dealt by the service centre. And the warranty period for the battery of my car is 2 yrs or 50000 km. Thus making me believe that the battery and the tyres of the car are purchased locally and then installed in the car which are of low standard. If hmil doesnt take care of the battery and its warranty then the dealer or service center must provide the warranty card of the battery to the customers which they dont do. Therefore, it can be beleived that battery installed to the car was of inferior quality

Moreover, there was no mention of the battery number in the service book while purchasing the car.

During my earlier visit to this service i have also informed about some other electronic issues of the car such as

1. The window glass of the co passengers seat doesnt open immediately if the window button is pressed and takes about 10-15 seconds to react

2. The sound of music system of the car remains low when its started and increases automatically after 2-3 min. S

But as the car doesn't show any of the sign while in the service centre therefore the service centre people showed least interest in solving these issues which might also be signs of problems related to the battery.

I hereby request to resolve the issue by replacing the battery at the earliest

Thank you

Regards,
Neel kamal dutta